Consumer product recalls

Motorized stair lifts recalled over fall hazard

Recalled product: Motorized stair lifts
Recall date
July 21, 2015
Source
U.S. Consumer Product Safety Commission (CPSC)
Official notice title
Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard
Recall number
15189
Sold / distributed
Acorn Stairlifts and Acorn Stairlifts' authorized dealers nationwide from March 2007 to December 2011 for about $3,400.

Why it was recalled

The stair lift's seat post can separate from the main seat support, posing a fall hazard.

What was recalled

This recall involves Acorn brand motorized stair lifts with the model name Acorn Superglide 120. The stair lifts are mechanical chairs that are installed on residential staircases to transport people with reduced mobility up and down stairs. The following versions of the Acorn Superglide 120 are being recalled: Acorn 120 Stairlift, Acorn 120 Outdoor Stairlift, Acorn 120 Superglide Stairlift, Acorn Outdoor Stairlift, and Acorn Slimline Stairlift. The recalled stair lifts were manufactured between March 2007 and March 2011 and have serial numbers between 110101209781 and 110202352678. For all of the recalled stair lifts, the name "Acorn Superglide 120" and the serial numbers are located on a silver label on the stair lift's carriage body cover and on the underside of the steel footrest.

What to do

Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.. Follow the official notice for full instructions.

Read the official recall notice →

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