Bella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Recall date

January 11, 2022

Source

U.S. Consumer Product Safety Commission (CPSC)

Recall number

22045

Brand / firm

Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.

Sold / distributed

Bella residential elevators and parts were sold through a network of authorized dealers and, occasionally, directly to consumers nationwide from June 2009 to December 2021 for between approximately $20,000 and $35,000 including installation.

Why it was recalled

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

What was recalled

This recall involves Bella residential elevators manufactured from 2009 to 2021. Models include Symmetry IGD, Hydraulic, and Winding Drum Elevators. The Symmetry brand name is located on the elevators' controllers. The elevators are used in consumers' homes.

What to do

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.. Follow the official notice for full instructions.