Braun Northwest recalls 2013–2020 Northstar Ambulance

Recall date

April 30, 2021

Source

National Highway Traffic Safety Administration (NHTSA)

Recall number

21V305000

Brand / firm

Northstar

Sold / distributed

Potentially affected: 3 units

Why it was recalled

A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.

What was recalled

Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.

What to do

Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.. Follow the official notice for full instructions.