Ram Promaster recalled over injury risk

Recall date

April 25, 2017

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Chrysler (FCA US, LLC) recalls 2014–2017 Ram Promaster

Recall number

17V273000

Brand / firm

Ram

Sold / distributed

Potentially affected: 113,896 units

Why it was recalled

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

What was recalled

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

What to do

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.. Follow the official notice for full instructions.