Ram Promaster recalled over injury risk

Recall date

April 11, 2016

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Chrysler (FCA US, LLC) recalls 2015–2016 Ram Promaster

Recall number

16V202000

Brand / firm

Ram

Sold / distributed

Potentially affected: 23,930 units

Why it was recalled

An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.

What was recalled

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

What to do

Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.. Follow the official notice for full instructions.