Chrysler Pacifica recalled over injury risk

Recall date

December 12, 2019

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Chrysler (FCA US, LLC) recalls 2018–2019 Chrysler Pacifica

Recall number

19V886000

Brand / firm

Chrysler

Sold / distributed

Potentially affected: 20,441 units

Why it was recalled

The lingering rearview image can distract the driver, increasing the risk of a crash.

What was recalled

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

What to do

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.. Follow the official notice for full instructions.