Chrysler (FCA US, LLC) recalls 2019–2020 Ram 2500, 3500

Recall date

April 9, 2020

Source

National Highway Traffic Safety Administration (NHTSA)

Recall number

20V207000

Brand / firm

Ram

Sold / distributed

Potentially affected: 37,580 units

Why it was recalled

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

What was recalled

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

What to do

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.. Follow the official notice for full instructions.