Freightliner Sprinter 2500 recalled over injury risk

Recall date

April 21, 2017

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Daimler Vans USA, LLC recalls 2013–2016 Freightliner Sprinter 2500, Metris, Sprinter 3500

Recall number

17V272000

Brand / firm

Freightliner, Mercedes-benz

Sold / distributed

Potentially affected: 3 units

Why it was recalled

The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

What was recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.

What to do

DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.. Follow the official notice for full instructions.