Mercedes-benz Metris recalled over injury risk

Recall date

April 10, 2019

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Daimler Vans USA, LLC recalls 2016–2017 Mercedes-benz Metris

Recall number

19V290000

Brand / firm

Mercedes-benz

Sold / distributed

Potentially affected: 9,471 units

Why it was recalled

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

What was recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

What to do

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.. Follow the official notice for full instructions.