Mercedes-benz Metris recalled over fire hazard
- Recall date
- October 8, 2019
- Source
- National Highway Traffic Safety Administration (NHTSA)
- Official notice title
- Daimler Vans USA, LLC recalls 2016–2020 Mercedes-benz Metris
- Recall number
- 19V715000
- Brand / firm
- Mercedes-benz
- Sold / distributed
- Potentially affected: 15,160 units
Why it was recalled
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
What was recalled
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
What to do
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.. Follow the official notice for full instructions.
Read the official recall notice →
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