Freightliner Sprinter 3500 recalled over injury risk

Recall date

September 18, 2019

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Daimler Vans USA, LLC recalls 2018–2019 Freightliner, Mercedes-benz — 4 models

Recall number

19V665000

Brand / firm

Freightliner, Mercedes-benz

Sold / distributed

Potentially affected: 5,626 units

Why it was recalled

A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

What was recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

What to do

DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.. Follow the official notice for full instructions.