Mercedes-benz Sprinter 2500 recalled over injury risk

Recall date

December 13, 2024

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Daimler Vans USA, LLC recalls 2019–2022 Mercedes-benz — 4 models

Recall number

24V930000

Brand / firm

Mercedes-benz

Sold / distributed

Potentially affected: 697 units

Why it was recalled

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

What was recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

What to do

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.. Follow the official notice for full instructions.