Mercedes-benz Metris recalled over injury risk

Recall date

September 18, 2019

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Daimler Vans USA, LLC recalls 2019 Mercedes-benz Metris

Recall number

19V666000

Brand / firm

Mercedes-benz

Sold / distributed

Potentially affected: 29 units

Why it was recalled

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

What was recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

What to do

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.. Follow the official notice for full instructions.