Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard

Recall date

February 6, 2019

Source

U.S. Consumer Product Safety Commission (CPSC)

Recall number

19060

Brand / firm

Lite-On Technology Corporation of Taipei, Taiwan

Sold / distributed

Dell.com, Amazon.com, Microcenter.com, and other electronic online retailers nationwide from February 2017 through August 2018 for between $125 and $200.

Why it was recalled

The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.

What was recalled

This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com

What to do

Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.. Follow the official notice for full instructions.