HEOS 1 Go Pack rechargeable battery packs recalled over fire hazard
- Recall date
- September 20, 2016
- Source
- U.S. Consumer Product Safety Commission (CPSC)
- Official notice title
- Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards
- Recall number
- 16267
- Sold / distributed
- Best Buy (Magnolia), Brookstone and online at BestBuy.com and Amazon.com from May 2015 through June 2016 for about $100.
Why it was recalled
The battery can overheat, posing a fire and burn hazards
What was recalled
This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled.
What to do
Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.. Follow the official notice for full instructions.
Read the official recall notice →
Get recall alerts
Free email alert whenever a new consumer product recall is announced — straight from official government data. Unsubscribe anytime.