Consumer product recalls

UComfy Neck and Shoulder Heat Wrap recalled over fire hazard

Recalled product: UComfy Neck and Shoulder Heat Wrap
Recall date
July 27, 2016
Source
U.S. Consumer Product Safety Commission (CPSC)
Official notice title
Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)
Recall number
16762
Sold / distributed
HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40.

Why it was recalled

The heat wrap can overheat, posing a burn hazard.

What was recalled

This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.

What to do

Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.. Follow the official notice for full instructions.

Read the official recall notice →

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