Multiplex product recalled over fire hazard

Recall date

February 6, 2025

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Firefly Integrations, LLC recalls Multiplex Ecm

Recall number

25E009000

Brand / firm

Multiplex

Sold / distributed

Potentially affected: 13 units

Why it was recalled

Unlocked controls allow the awning to be extended while the vehicle is moving, increasing the risk of a crash.

What was recalled

Firefly Integrations, LLC (Firefly) is recalling certain model G12 Multiplex Electronic Control Module (ECM) units, part number 130010113A, installed in Thor Motor Coach vehicles with a 38XL floor plan. A software error prevents the awning control from being locked in certain situations as intended.

What to do

Dealers will update the ECM software, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Firefly customer service at 1-574-825-4600.. Follow the official notice for full instructions.