Mercury Grand Marquis recalled over injury risk

Recall date

October 6, 2015

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Ford Motor Company recalls 1995–2002 Mercury, Ford — 4 models

Recall number

15E082000

Brand / firm

Mercury, Ford, Solutions, Lincoln, Dorman, OE Solutions

Sold / distributed

Potentially affected: 1,767 units

Why it was recalled

If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

What was recalled

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

What to do

Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.. Follow the official notice for full instructions.