Ford Explorer recalled over injury risk

Recall date

March 24, 2015

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Ford Motor Company recalls 2011–2013 Ford Explorer

Recall number

15V171000

Brand / firm

Ford

Sold / distributed

Potentially affected: 194,484 units

Why it was recalled

If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

What was recalled

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

What to do

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.. Follow the official notice for full instructions.