Ford Flex recalled over injury risk

Recall date

February 10, 2020

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Ford Motor Company recalls 2013–2018 Ford Flex, Taurus, Mkt

Recall number

20V072000

Brand / firm

Ford, Lincoln

Sold / distributed

Potentially affected: 211,207 units

Why it was recalled

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

What was recalled

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

What to do

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.. Follow the official notice for full instructions.