Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard

Recall date

January 29, 2026

Source

U.S. Consumer Product Safety Commission (CPSC)

Recall number

26236

Sold / distributed

Individual specialty stores from March 2025 through December 2025 for about $9,000.

Why it was recalled

The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.

What was recalled

This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.

What to do

Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.. Follow the official notice for full instructions.