Consumer product recalls

GE Zoneline® Air Conditioners and Heating Units recalled over fire hazard

Recalled product: GE Zoneline® Air Conditioners and Heating Units
Recall date
November 3, 2015
Source
U.S. Consumer Product Safety Commission (CPSC)
Official notice title
GE Recalls Air Conditioning and Heating Units Due to Risk of Fire
Recall number
16025
Sold / distributed
GE authorized representatives and HVAC distributors nationwide from January 2010 through December 2013 for between $1,000 and $1,200.

Why it was recalled

Moisture from outdoor air can accumulate near the unit's heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.

What was recalled

This recall involves GE Zoneline Packaged Terminal Air Conditioners (PTAC) and heating units with listed serial numbers. These units are most often used in hotels, apartment buildings and commercial spaces. The GE logo is affixed to the control panel door. Units with the following models and serial numbers are included in this recall: Brand Model Prefix Serial Number (Begins with) GE AZ40E09E AZ41E07E AZ41E09E AZ41E12E AZ41E15E AZ61H07E AZ61H09E AZ61H12E AZ61H15E AT, AV, AZ, DT, DV, DZ, FT, FV, FZ, GS, GT, GV, GZ, HT, HV, HZ, LT, LV, LZ, MT, MV, MZ, RT, RV, RZ, ST, SV, SZ, TT, TV, TZ, VS, VT, VV, VZ, ZS, ZT, ZV, ZZ The model and serial numbers are printed on the rating plate that can be seen after removing the front panel.

What to do

Consumers should contact GE to schedule a free repair. Do not operate the PTAC unit with the external vent open while awaiting a free repair. Property maintenance personnel should remove the unit's front panel and locate the vent door control lever at the left side of the Zoneline unit to ensure the lever is in the closed position.. Follow the official notice for full instructions.

Read the official recall notice →

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