Gem E4 recalled over injury risk

Recall date

December 26, 2024

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Gem Waev LLC recalls 2024–2025 Gem — 4 models

Recall number

24V971000

Brand / firm

Gem

Sold / distributed

Potentially affected: 243 units

Why it was recalled

Ball joint separation can cause a loss of steering control, increasing the risk of a crash.

What was recalled

GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.

What to do

Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.. Follow the official notice for full instructions.