Chevrolet Silverado 3500 recalled over injury risk

Recall date

June 4, 2020

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

General Motors, LLC recalls 2020 Chevrolet, GMC — 4 models

Recall number

20V324000

Brand / firm

Chevrolet, GMC

Sold / distributed

Potentially affected: 272 units

Why it was recalled

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

What was recalled

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.

What to do

GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.. Follow the official notice for full instructions.