Gillig Low Floor recalled over injury risk

Recall date

April 19, 2017

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Gillig, LLC recalls 2015–2016 Gillig Low Floor

Recall number

17V263000

Brand / firm

Gillig

Sold / distributed

Potentially affected: 2,604 units

Why it was recalled

An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.

What was recalled

Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting the suspension air bag pressure and the vehicle's suspension height.

What to do

Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500.. Follow the official notice for full instructions.