Consumer product recalls

Self-balancing scooters/hoverboards recalled over fire hazard

Recalled product: Self-balancing scooters/hoverboards
Recall date
November 14, 2017
Source
U.S. Consumer Product Safety Commission (CPSC)
Official notice title
Go Wheels Self-Balancing Scooters/Hoverboards Recalled by Four Star Imports Due to Fire and Explosion Hazards; Sold Exclusively at Village Mart
Recall number
18028
Sold / distributed
Village Mart store in Memphis, Tennessee from October 2015 to March 2016 for about $200.

Why it was recalled

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

What was recalled

This recall involves all Go Wheels self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. "Go Wheel" is printed in a circle on the middle of the unit where the sides connect. The "Go Wheel" identification will illuminate when the hoverboard is powered on. They were sold in black, white, red, blue, gold and pink.

What to do

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Four Star Imports to return their unit to receive a free UL2272-certified replacement unit.. Follow the official notice for full instructions.

Read the official recall notice →

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