Consumer product recalls

HP lithium-ion batteries recalled over fire hazard

Recalled product: HP lithium-ion batteries
Recall date
June 23, 2016
Source
U.S. Consumer Product Safety Commission (CPSC)
Official notice title
HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
Recall number
16202
Sold / distributed
Best Buy, Wal-Mart, and Staples and authorized dealers nationwide and online at www.hp.com from March 2013 through August 2015. The batteries were sold with notebook computers for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.

Why it was recalled

The battery packs can overheat, posing fire and burn hazards.

What was recalled

This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.

What to do

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.. Follow the official notice for full instructions.

Read the official recall notice →

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