Jayco, Inc. recalls 2019–2020 Jayco Travel Trailer White Hawk

Recall date

December 10, 2019

Source

National Highway Traffic Safety Administration (NHTSA)

Recall number

19V873000

Brand / firm

Jayco Travel Trailer

Sold / distributed

Potentially affected: 51 units

Why it was recalled

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

What was recalled

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

What to do

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.. Follow the official notice for full instructions.