Entegra Qwest recalled over injury risk

Recall date

June 5, 2020

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Jayco, Inc. recalls 2019–2021 Entegra Qwest, Melbourne, Melbourne Prestige

Recall number

20V327000

Brand / firm

Entegra, Jayco

Sold / distributed

Potentially affected: 666 units

Why it was recalled

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

What was recalled

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

What to do

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.. Follow the official notice for full instructions.