Kenmore Elite Microwave Ovens recalled over fire hazard

Recall date

November 14, 2019

Source

U.S. Consumer Product Safety Commission (CPSC)

Official notice title

Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores

Recall number

20020

Brand / firm

Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China

Sold / distributed

Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350.

Why it was recalled

Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.

What was recalled

This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door. Model Number Serial Number Range 204.77603610 17042700001 and 17042700684

What to do

Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.. Follow the official notice for full instructions.