MS725dvn and MX725adve Specialty Printers recalled over fire hazard

Recall date

January 16, 2025

Source

U.S. Consumer Product Safety Commission (CPSC)

Official notice title

Lexmark International Recalls Specialty Printers Due to Fire Hazard

Recall number

25090

Sold / distributed

Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.

Why it was recalled

A metal part inside the printer can dislodge, posing a risk of fire.

What was recalled

This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, used to print on paper, vinyl signs, banners and other plastics. The model numbers are located on the top cover and door of the printers. Model MX725dvn has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with "Lexmark" in black and the green Lexmark logo.

What to do

Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.. Follow the official notice for full instructions.