Mercedes-benz Gle 350 recalled over injury risk

Recall date

September 9, 2019

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Mercedes-Benz USA, LLC recalls 2020 Mercedes-benz Gle 350, Gle 450

Recall number

19V648000

Brand / firm

Mercedes-benz

Sold / distributed

Potentially affected: 1,478 units

Why it was recalled

Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

What was recalled

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

What to do

MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.. Follow the official notice for full instructions.