Mercedes-benz Gle 350 recalled over fire hazard

Recall date

August 12, 2019

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Mercedes-Benz USA, LLC recalls 2020 Mercedes-benz Gle 350, Gle 450, Gls 450

Recall number

19V587000

Brand / firm

Mercedes-benz

Sold / distributed

Potentially affected: 18,392 units

Why it was recalled

If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.

What was recalled

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

What to do

MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.. Follow the official notice for full instructions.