Consumer product recalls

Flo Smart Water Monitor Lithium-Ion Battery Back-Ups recalled over fire hazard

Recalled product: Flo Smart Water Monitor Lithium-Ion Battery Back-Ups
Recall date
April 13, 2023
Source
U.S. Consumer Product Safety Commission (CPSC)
Official notice title
Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard
Recall number
23178
Brand / firm
Moen Incorporated, of North Olmsted, Ohio
Sold / distributed
Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.

Why it was recalled

The lithium-ion battery back-up can overheat, posing a fire hazard.

What was recalled

This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

What to do

Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.. Follow the official notice for full instructions.

Read the official recall notice →

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