Mci product recalled over possible glass fragments

Recall date

May 3, 2019

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Motor Coach Industries, Inc recalls 2018–2019 Mci J4500, J3500, D4505

Recall number

19V344000

Brand / firm

Mci

Sold / distributed

Potentially affected: 75 units

Why it was recalled

If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

What was recalled

Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

What to do

MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.. Follow the official notice for full instructions.