Consumer product recalls

Power adapters for outdoor Arlo cameras recalled over fire hazard

Recalled product: Power adapters for outdoor Arlo cameras
Recall date
December 5, 2017
Source
U.S. Consumer Product Safety Commission (CPSC)
Official notice title
Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard
Recall number
18047
Sold / distributed
Fry's electronics stores nationwide and online at Frys.com and Amazon.com from June 2017 through October 2017 for about $20.

Why it was recalled

Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.

What was recalled

This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.

What to do

Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.. Follow the official notice for full instructions.

Read the official recall notice →

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