NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard

Recall date

August 8, 2017

Source

U.S. Consumer Product Safety Commission (CPSC)

Recall number

17201

Sold / distributed

Online at NVIDIA.com, Amazon.com, BestBuy.com, and NewEgg.com from October 2015 through June 2017 for about $30.

Why it was recalled

The plug heads can break exposing metal prongs, posing an electric shock hazard.

What was recalled

This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.

What to do

Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.. Follow the official notice for full instructions.