Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards

Recall date

December 15, 2021

Source

U.S. Consumer Product Safety Commission (CPSC)

Recall number

22030

Brand / firm

Mast Work Handicraft Co. Ltd., of China

Sold / distributed

Bicycle shops nationwide and online at schwinnbikes.com and amazon.com, from May 2020 through February 2021 for between $350 to $550.

Why it was recalled

The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.

What was recalled

This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.

What to do

Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.. Follow the official notice for full instructions.