Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)

Recall date

December 21, 2023

Source

U.S. Consumer Product Safety Commission (CPSC)

Recall number

24732

Brand / firm

Pella Corporation, of Pella, Iowa

Sold / distributed

Authorized distributors nationwide, including Pella Window and Door stores, Lowe's, ABC Supply, Allied Building Products, Builders First Source, Builders Supply Co, Inc., Hammond Lumber Company, McCoy's Building Supply, National Lumber, and The Carter Companies stores nationwide from January 2021 t…

Why it was recalled

The window's sash can detach from the frame and fall, posing an injury hazard to consumers.

What was recalled

This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.

What to do

Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.. Follow the official notice for full instructions.