Prevost Car (US) Inc. recalls 2005–2024 Prevost — 5 models

Recall date

July 9, 2024

Source

National Highway Traffic Safety Administration (NHTSA)

Recall number

24V523000

Brand / firm

Prevost

Sold / distributed

Potentially affected: 2,653 units

Why it was recalled

An unstable wheelchair increases the risk of injury to lift occupants.

What was recalled

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

What to do

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.. Follow the official notice for full instructions.