Road Rescue Specialty Vehicle recalled over injury risk

Recall date

October 4, 2016

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

REV Ambulance Group Orlando, Inc. recalls 2010–2016 Road Rescue — 5 models

Recall number

16V708000

Brand / firm

Road Rescue

Sold / distributed

Potentially affected: 145 units

Why it was recalled

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

What was recalled

REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

What to do

REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com.. Follow the official notice for full instructions.