Turtle Top recalls 2013–2018 Turtle Top Vanterra, Odyssey, Terra Transit

Recall date

September 10, 2018

Source

National Highway Traffic Safety Administration (NHTSA)

Recall number

18V603000

Brand / firm

Turtle Top

Sold / distributed

Potentially affected: 180 units

Why it was recalled

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

What was recalled

Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

What to do

Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.. Follow the official notice for full instructions.