Electronic LED modules used on Floating Stairs and Rails recalled over fire hazard

Recall date

August 14, 2025

Source

U.S. Consumer Product Safety Commission (CPSC)

Official notice title

Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire Hazard

Recall number

25436

Sold / distributed

Viewrail.com from August 2023 through June 2025 for about $80.

Why it was recalled

The LED module can overheat, causing it to melt, posing a fire hazard.

What was recalled

This recall involves an electronic module for LEDs used to control lighting with floating stairs and rails. The module is located inside the metal stringer tube on the back of the stairs. The module is rectangular and white in color with model number "E2-WR" located on the front. The modules are accessories that came with the floating stairs and/or rails with LED lighting when requested by consumers.

What to do

Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.. Follow the official notice for full instructions.