Volvo Xc90 recalled over injury risk

Recall date

November 13, 2018

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Volvo Car USA, LLC recalls 2017–2019 Volvo — 8 models

Recall number

18V800000

Brand / firm

Volvo

Sold / distributed

Potentially affected: 17,548 units

Why it was recalled

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

What was recalled

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

What to do

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.. Follow the official notice for full instructions.