Consumer product recalls

Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard

Recalled product: Residential elevators
Recall date
October 25, 2018
Source
U.S. Consumer Product Safety Commission (CPSC)
Recall number
19022
Brand / firm
Waupaca Elevator Company of Appleton, Wis.
Sold / distributed
Waupaca Elevator's dealers nationwide from 1979 through 2008 for between $5,000 and $14,000.

Why it was recalled

The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab.

What was recalled

This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway.

What to do

Consumers should immediately stop using the recalled elevators and contact Waupaca Elevator to schedule a free gearbox inspection and the installation of a free overspeed braking device. Waupaca Elevator also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down.. Follow the official notice for full instructions.

Read the official recall notice →

Get recall alerts

Free email alert whenever Waupaca Elevator Company of Appleton, Wis. has a new recall — straight from official government data. Unsubscribe anytime.

More recalls from: Waupaca Elevator Company of Appleton, Wis.