WHILL Personal Electric Vehicles recalled over injury risk

Recall date

September 9, 2020

Source

U.S. Consumer Product Safety Commission (CPSC)

Official notice title

WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards

Recall number

20177

Brand / firm

WHILL, Inc. (Japan), of Japan

Sold / distributed

Online at spinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers from November 2017 through September 2019 for about $4,500.

Why it was recalled

The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.

What was recalled

This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.

What to do

Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.. Follow the official notice for full instructions.