Consumer product recalls

Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)

Recalled product: Woom model 4, 5, 6 bicycles
Recall date
March 19, 2020
Source
U.S. Consumer Product Safety Commission (CPSC)
Recall number
20728
Sold / distributed
Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).

Why it was recalled

The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.

What was recalled

This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.

What to do

Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.. Follow the official notice for full instructions.

Read the official recall notice →

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