Ear Force® XO FOUR Stealth gaming headset recalled over mold contamination
- Recall date
- October 20, 2015
- Source
- U.S. Consumer Product Safety Commission (CPSC)
- Official notice title
- XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold
- Recall number
- 16010
- Sold / distributed
- Best Buy, GameStop, Target and Walmart nationwide and online at Amazon.com from June 2015 to September 2015 for about $100.
Why it was recalled
Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.
What was recalled
This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.
What to do
Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.. Follow the official notice for full instructions.
Read the official recall notice →
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